01 Acceptance of Terms
Welcome to VirtueNest, a developer and operator of computer systems design services provided by Changsha Xuxiannai Trading Co., Ltd., located at No. 82, Zhuanqiang Group, Shantian Village, Chunkou Town, Liuyang, Changsha - 410000, China (CN). These Terms of Service form a binding agreement between you and the company for the use of this website and for the services we offer.
By accessing the website or engaging our services, you accept these terms in full. If you do not agree with any provision, do not use the website or the services. We may revise these terms from time to time, and the current version will always be published on this page with a revision date. It is your responsibility to review these terms periodically, and continued use after a revision takes effect means you accept the revised version.
02 Definitions
In these terms, the company means Changsha Xuxiannai Trading Co., Ltd. and its brand VirtueNest. The website means the site published at https://www.virtuenest.mom and any related pages. Services means the computer systems design, computer integrated systems design, integration, migration, security, and operations services we provide.
Client means any person or organization that uses the website or purchases services. You means the client. Content means any text, design, data, code, or material published on the website or delivered as part of a project. Written notice means a message sent by email or signed letter. Agreement means these terms together with any signed proposal or statement of work that references them.
03 Description of Services
VirtueNest provides professional and technical services in the computer systems design industry. Our services include the design of computer systems, the design of computer integrated systems, network architecture, systems integration, data migration, security engineering, and managed operations. Each project is scoped individually, and the specific deliverables are defined in a written proposal or statement of work.
No service is considered agreed until both parties sign a written agreement describing the scope, schedule, and fees. Our work is carried out by qualified engineers under the professional standards described in the agreement. We may update or refine the scope only by mutual written consent through a change order, and any such change will be reflected in the fees and timeline.
04 Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the website and the services. If you act on behalf of an organization, you confirm that you have the authority to bind that organization to these terms. You agree to provide accurate and complete information when contacting us or entering into an agreement.
We reserve the right to refuse service to anyone who provides false information or whose intended use of our services would be unlawful. Access to certain features may require registration or verification that we approve in our sole discretion. If we learn that a user is not eligible, we may suspend access and terminate any related agreements in accordance with these terms.
05 Use of the Website
You may use the website for lawful purposes only. You agree not to interfere with the operation of the website, attempt to gain unauthorized access to its systems or data, or introduce malicious code or automated scraping tools. You may not copy, scrape, or reuse the content of the website for commercial purposes without our written permission.
The website is provided for general information and for initiating contact with our team. Reliance on the website for critical business decisions without consulting us is done at your own risk. We work to keep the website accurate and available, but we do not guarantee that it will be uninterrupted or free of errors at all times.
Where the website offers features that require a login, you are responsible for safeguarding the credentials you create and for all activity carried out under them. Notify us immediately if you believe your credentials have been compromised, and we will help you secure the account and investigate any misuse.
06 Intellectual Property Rights
The website content, including text, graphics, design, and branding, is owned by the company or its licensors and is protected by intellectual property law. The VirtueNest name and marks are the property of the company, and their use is not permitted without written permission.
Subject to these terms, we grant you a limited, non-exclusive, revocable right to access and use the website for personal or internal business purposes. You may not modify, distribute, translate, or create derivative works from our content without written permission. Deliverables produced for you under a signed agreement are governed by the ownership clauses of that agreement, which will state clearly what rights pass to you and what rights remain with us.
07 Proposals and Quotes
A proposal, estimate, or quote provided by VirtueNest is an invitation to contract, not a binding offer. Pricing and availability are valid for the period stated in the document, after which they may be revised. Proposals are based on the information you provide at the time; material changes in scope may require a revised proposal and a corresponding fee adjustment.
No work begins until you accept a proposal in writing and, where required, pay the agreed deposit. A proposal does not create an obligation for us to provide services until acceptance is confirmed in writing. Until acceptance, either party is free to walk away without penalty, and any planning materials we prepared remain our property.
08 Client Responsibilities
You agree to provide accurate requirements, timely feedback, and reasonable access to your systems and personnel during a project. Delays caused by missing information, unavailable resources, or late decisions may extend the schedule and adjust the fees. We will tell you promptly when your inputs are holding up progress, so that you can decide how to respond.
You are responsible for ensuring that any systems, licenses, or third-party services you provide are lawful and properly authorized. You agree to designate a single point of contact for the project, and that person will be the primary channel for decisions and approvals. Our team depends on your cooperation to deliver on schedule, and we will be honest about the consequences of any delay.
09 Fees and Payment
Fees are stated in the signed agreement or proposal. Unless otherwise agreed, invoices are payable within the terms stated on the invoice, typically within 30 days of issue. Late payments may incur interest at the rate allowed by law and may suspend ongoing work until the outstanding balance is settled.
Fees do not include taxes unless stated; where taxes apply, they will be added to the invoice as required by law. We may require a deposit before work begins on large engagements, and the deposit will be credited against the final invoice. Expenses such as travel and third-party licenses are billed at cost unless included in the fixed fee. Prices for services are subject to change only through a signed agreement or change order.
Where a project runs beyond the agreed scope because of changes requested by you, fees for the additional work are billed at the rates set out in the agreement or, if no rate is stated, at our standard hourly rate in effect at the time the change is approved. Change orders will always be confirmed in writing before the extra work begins.
10 Project Delivery and Acceptance
Each project is delivered in stages defined by the agreement, and each stage is subject to your review. We will deliver work products in the agreed formats and timelines, and we will notify you when each stage is ready for review. After delivery, you will have a reasonable review period, normally stated in the agreement, to request corrections.
A deliverable is accepted when you approve it in writing or when you use it in production without objection for the agreed review period. If you request changes beyond the agreed scope, we may issue a change order describing the additional work and fees before proceeding. Acceptance of a stage does not reduce our obligation to correct defects that appear within the warranty period.
11 Warranties and Disclaimers
We warrant that our services will be performed in a professional and workmanlike manner and that deliverables will conform to the agreed specifications. This warranty is limited to the correction of non-conforming work, or a refund of the fees for that work, at our option. You must notify us of any non-conformity within the period stated in the agreement.
To the maximum extent permitted by law, the website and services are provided on an as-is and as-available basis. We make no other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. All other warranties are disclaimed to the fullest extent allowed by law, and nothing in this clause limits rights that cannot be excluded under applicable law.
12 Limitation of Liability
To the maximum extent permitted by law, the company will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost goodwill, or business interruption, arising from the use of the website or the services. This applies whether the claim is in contract, tort, or otherwise, and whether or not we were advised of the possibility of such damages.
Our total liability for any claim arising from the website or a service will not exceed the fees you paid for the specific service giving rise to the claim in the twelve months before the claim, or one hundred US dollars, whichever is higher. Some jurisdictions do not allow the limitation of certain damages, so this clause may not apply to you in full. This limitation applies even if the remedy fails of its essential purpose.
13 Indemnification
You agree to indemnify and hold harmless the company, its officers, employees, and agents from any claim, loss, liability, or expense, including reasonable legal fees, arising from your use of the website, your breach of these terms, or your violation of applicable law. If you supply content or materials to us, you indemnify us against claims that such materials infringe the rights of a third party.
We will notify you promptly of any claim that falls under this clause and will allow you to control the defense where permitted by law. You agree not to settle any claim that would admit fault on our part without our prior written consent. This clause survives the termination of these terms and remains in effect for claims that arise from events during the term.
14 Confidentiality
Both parties may receive confidential information during a project, including business plans, technical designs, source code, and client data. Confidential information will be used only for the purposes of the engagement and will not be disclosed to third parties except as needed to perform the work or as required by law. We protect your confidential information with the same care we use for our own.
This obligation survives the end of the engagement indefinitely where the information remains confidential, and each party will return or destroy confidential materials upon written request when they are no longer needed. Information that is publicly known, independently developed, or lawfully received from a third party is not confidential. We will restrict access to confidential information to personnel who need it for the engagement.
15 Suspension and Termination
We may suspend or terminate your access to the website if you violate these terms or if continued operation would create a legal or security risk. Either party may terminate a project agreement for material breach if the breach is not cured within 30 days of written notice. We may also terminate immediately if the other party becomes insolvent or fails to pay undisputed fees when due.
Upon termination, you will pay for all work completed and reasonable costs incurred up to the date of termination. Deliverables paid for before termination will be delivered to you in their current state. Termination does not affect rights and obligations that by their nature survive, including payment, confidentiality, indemnification, and limitation of liability.
Unless the agreement states otherwise, materials prepared but not delivered before termination remain our property, and we will retain them confidentially until any dispute about them is resolved. Either party may also end a project by mutual written agreement at any time, with a fair settlement for work completed.
16 Third-Party Services and Links
The website and our projects may include links to or integration with third-party products and services. We do not control these third parties and are not responsible for their content, availability, or behavior. Your use of any third-party service is governed by its own terms and privacy policy, and you should review those documents before using the service.
We do not guarantee the compatibility of third-party products with the services unless expressly stated in an agreement. References to third parties do not constitute endorsements, and we are not liable for losses that arise from your use of independent providers. Where we recommend a specific third-party tool as part of an engagement, we will document the choice and the reasoning behind it.
17 Governing Law
These terms and any dispute arising from them are governed by the laws of China, without regard to conflict of law rules. The place of registration of the company, Changsha, is the governing jurisdiction for any formal proceedings. Where local law gives you mandatory protections that cannot be waived, nothing in these terms overrides those protections.
We will attempt to resolve any dispute amicably through good-faith negotiation before pursuing formal remedies. If negotiation fails, the dispute will be submitted to the competent court at the place of registration of the company. You agree that the exclusive jurisdiction for any action is that court, subject to any mandatory rights you have under local law.
18 Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, the law, or our services. The current version will always be available on this page, with a revision date at the top. Significant changes will be announced through the website or by email where practical, and we will give reasonable notice before a change takes effect.
By continuing to use the website or the services after a change, you accept the revised terms. We encourage you to review this page periodically so that you stay informed of any updates. If you do not agree with a revised version, you may stop using the website and terminate any ongoing engagement in accordance with these terms.
19 Severability and Waiver
If any provision of these terms is found to be unlawful, invalid, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect. The invalidity of one provision will not affect the validity of the rest of the agreement, and the severed provision will be replaced with a valid one that comes closest to the original intent.
A failure by either party to enforce a provision is not a waiver of that provision or of any other provision, and no waiver is effective unless it is in writing and signed by the party granting it. These terms, together with any signed agreement, constitute the entire agreement between you and the company. They replace any earlier understandings, whether written or oral, about the subject matter of the services.
20 Contact Information
If you have any questions about these Terms of Service, please contact us. You can reach us by email at guide@virtuenest.mom or by phone at +17698004135. Our business address is Changsha Xuxiannai Trading Co., Ltd., No. 82, Zhuanqiang Group, Shantian Village, Chunkou Town, Liuyang, Changsha - 410000, China (CN).
We respond to inquiries as quickly as possible and normally within one business day. Please include a clear description of your question so that we can help you efficiently. If your question concerns a specific project, please reference the project number or agreement so that we can direct your message to the right team.